Privacy policy

Last Updated: September 24, 2026

KIVCOD ("KIVCOD," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using https://kivcod.shop.

This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit or make a purchase through our website.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order details
  • Product preferences and customer communications
  • Information provided when you contact customer service

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and information about how you interact with our website.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Provide customer service.
  • Respond to questions and requests.
  • Process returns, refunds, and exchanges.
  • Maintain and improve our website.
  • Detect, investigate, and prevent fraud or unauthorized activity.
  • Comply with applicable legal and regulatory requirements.
  • Send marketing communications where permitted by law and where appropriate consent has been obtained.

Payment Processing

Payments made through our store may be processed by third-party payment providers, including Shopify Payments or other payment methods made available at checkout.

We do not need to store your complete payment card information ourselves in order to process your purchase. Payment providers may independently process payment-related information in accordance with their own privacy policies and applicable legal requirements.

Shopify Payments terms require merchants to maintain a publicly accessible privacy policy that accurately explains how customer personal data is collected, used, and disclosed.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand website usage.
  • Improve site performance.
  • Support advertising and marketing activities where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing Personal Information

We may share personal information with trusted service providers that help us operate our business, including:

  • Shopify and website service providers.
  • Payment processors.
  • Shipping and fulfillment providers.
  • Customer service and communication providers.
  • Fraud prevention and security service providers.
  • Professional advisers or authorities where required by law.

We do not sell personal information to third parties for their independent marketing purposes unless otherwise disclosed and permitted by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include rights to access, correct, delete, or restrict certain uses of your information.

To submit a privacy-related request, contact us at:

suzannegalilea4440@outlook.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from children in violation of applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions regarding this Privacy Policy:

Email: suzannegalilea4440@outlook.com
Website: https://kivcod.shop